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I make sure that my co-employees don’t have to say something negative of the shop. This year, my shop would have another branch and it would be an additional responsibility on my part. Human resource becomes an important factor for my shop to have better service for my customers. For this reason, I wanted to my employees to be motivated. I usually give my employees cash gifts if they contribute more sales than they are expected to have. I even give them their personalized cut hair scissors so that while doing their job they could have sense of property of their tools. These scissors would provide an excellent experience in cutting hair.